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Clear Cache: How & Why


What is Cache and how do I clear my Cache?

Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit sites on the internet. That way, when you return to a site at a later time, the system does not have to reload all of the information. Caching makes the site load into your browser more quickly.

Clearing your cache makes your system run faster and smoother. Internet pages will load faster and most importantly, you can obtain the most up-to-date game features from Zynga!

How do I clear my cache? More

What is Cache and how do I clear my Cache?

Cache, pronounced cash, is a temporary storage place inside your computer. Your cache stores the files that are downloaded when you visit sites on the internet. That way, when you return to a site at a later time, the system does not have to reload all of the information. Caching makes the site load into your browser more quickly. Clearing your cache makes your system run faster and smoother. Internet pages will load faster and most importantly, you can obtain the most up-to-date game features from Zynga!

How do I clear my cache?

For Internet Explorer: Launch Internet Explorer. Select Tools > Internet Options.Click Delete in the Browsing History section.Click Delete.Close Internet Explorer and re-launch.

For Firefox:

Launch Firefox.Select Tools > Clear Recent History.In the Clear Recent History pop-up, select "everything" from the "time range to clear" menu.Click Clear Now.Close Firefox and re-launch.

For Google Chrome:

  1. Click the Tools menu (the wrench in the upper-right corner).

  2. Click Clear browsing data.

  3. Check the boxes for the types of information you wish to delete.

  • Clear browsing history

  • Clear download history

  • Empty the cache

  • Delete cookies

  • Clear saved passwords

Note: You can also select the period of time for which you wish to delete cached information using the "clear data from this period" dropdown menu.

  1. Click Clear Browsing Data.

  2. Close and re-launch.

For Safari:

  1. From the Safari menu, click Empty Cache.

  2. When asked, "Are you sure you want to empty the cache?", click Empty.

  3. From the Safari menu, click Preferences.

  4. From the Security dialog box, click Bookmarks.

  5. Click Show Cookies.

  6. From the Cookie dialog box, click Remove All.

  7. Click Done.

For Opera 9.x:

  1. Select Tools > Preferences.

  2. Select the Advanced tab.

  3. Click History.

  4. In the Disk cache section, click Empty Now.

  5. Click OK to close Preferences.

If you are still experiencing issues, please provide us with the following information so we can investigate further:

  1. Which operating system are you using? (Windows XP/Vista/7/8/10, MacOS)

  2. Which browser/version are you using? (Internet Explorer, Firefox, Safari, Chrome)

  3. Are you using Firewall/pop-up blocking/anti-virus software? If so, who manufactures it? (Symantec, McAfee, AVG)

  4. How do you connect to the internet? (Cable, DSL, etc)

  5. Is your connection wired or wireless?

  6. Can you load other social network games?

  7. Please describe in detail what you saw on your screen as you attempted to load our game.

When should you clear your cache?

(From Zynga Support) Clearing your cache anytime is not recommended. Most of the data within the Farmville 2 game does not change frequently, so re-fetching or caching will significantly slow down the loading time for the Farmville 2 game and may cause issues within the game. Why clear cache? It will clear every data required for the game. It will also help remove broken/corrupted files that may be causing issues so when you reload FarmVille 2 you’ll get new and updated data for the game. Note: We don’t recommend clearing cache and it should only be done if you are experiencing these issues: Stuck on White Screen Loading Bar Stuck Missing Requests Envelope

How do I optimize my Cache?

How do I optimize my Cache?

There are 3 ways:

  1. To gain an even bigger boost that will enable to load your game faster, use Flash Storage. This enables you to save bandwidth and speed up your loading time.

  2. Have your browser caches enabled.

  3. To further improve loading times, we recommend that you increase your browser cache sizes.

How to set up flash storage

  1. Open your browser(Google Chrome/Mozilla Firefox/Internet Explorer) .

  2. Click here. It will redirect you to Flash Player Website Storage Settings panel.

  3. Under visited websites, choose zcache.zgncdn.com

  4. Set the maximum amount of disk space the website can use.

*We recommend setting it to "Unlimited" to maximize flash storage.

How to clear flash Storage

  1. Open your browser(Google Chrome/Mozilla Firefox/Internet Explorer) .

  2. Click here. It will redirect you to Flash Player Website Storage Settings panel.

  3. Click "Delete all sites"

*Note: The site may take a while to load.

*Note: Adobe's webpage and interface may change at any time", "which can affect how the opt out function works."

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